Frequently Asked Questions (FAQs)
Weavers Weft is an online shop for yarn & weaving supplies, run by a weaver, for weavers.
Below are the questions we are asked most, covering shipping, returns, ordering, yarn and scissor care.
If your question is not here, email maryann@weaversweft.com.
Shipping and Delivery
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Most orders ship the same day they are placed, and everything ships within one business day, so you can get back to your weaving. Your order is picked and packed by the same person who chose the yarn.
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Ground shipping is a flat $9 with USPS, however much is in your cart, and it is free on orders of $125 or more. If you want it sooner, USPS Priority is available at a flat $12; Priority is always paid for, even on larger orders.
Two exceptions. Yarn orders to Alaska and Hawaii ship at a flat $15. Reeds are excluded from both the flat rate and free shipping because of their size and weight; reed shipping starts at $40 and is quoted separately.
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Contact us and provide the reed size and your shipping address and we will confirm shipping costs.
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Choose USPS Priority at checkout for a flat $12. It does not change when we ship, because most orders go out the same day either way. It changes how long USPS takes to bring it to you. As a note, we ship from Connecticut so this reduces ship time primarily for mid-west and west coast customers.
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We would rather keep the yarn priced low.
Shops advertising free shipping have added the cost into their product prices, so you pay a little of it on every cone whether you order one or ten. We keep it separate and visible: $9 ground and the rate never changes with the size of your order. At $125 we cover it.
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Not at the moment. We ship within the United States, including Alaska and Hawaii. If you are ordering from elsewhere, email maryann@weaversweft.com and we will tell you honestly whether we can help.
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You will get an email with tracking as soon as the label is printed. Regular orders ship USPS; reeds ship UPS or FedEx. If two business days have passed and nothing has arrived, check your spam folder first, then email us and we will resend it.
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Whenever we can, your order ships in a box that has already made one trip. Friends and neighbors save their delivery boxes for us, so a good share of what leaves here is reused rather than bought new.
Every box that gets a second trip is one that does not have to be made and one that does not go to landfill. When nothing on the shelf is the right size we use a new box, and we keep filler to what the order actually needs.
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Email maryann@weaversweft.com with your order number and what went wrong.
Returns & Exchanges
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We accept returns within 7 days of receipt. Items must be in their original packaging and condition. Refunds go back to the original payment method once the return has arrived and been inspected.
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Return postage is the customer’s responsibility. If the item arrived damaged, or it is not what you ordered, we cover the return shipping.
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Yes. Custom orders, sale items and gift cards cannot be returned.
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We handle an exchange as a return and a new order. Email maryann@weaversweft.com to start the return, then place a fresh order for what you want instead. That way the right color is already on its way to you rather than waiting on the return to arrive here first.
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Email maryann@weaversweft.com with your order number and the reason for the return, and we will send you instructions.
Orders & Special Requests
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Email maryann@weaversweft.com right away. Because most orders ship the same day, the window is short, but if we catch it before the label is printed we will gladly adjust it.
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Visa, Mastercard, American Express and Discover.
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Yes, and they are delivered by email. Useful when you know someone weaves but not which color they are short of.
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Yes. Use the Maurice Brassard special orders page to tell us what you need, and we will email you with availability and timing.
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Email maryann@weaversweft.com with the color name and number and how many cones you need. We restock regularly from Maurice Brassard, so in most cases we can either tell you when the next shipment is due or add it to our next order.
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Yes. Stainless steel reeds are made to order in the dent and width you need. Use the custom reed request form and we will email you a price and a lead time within two business days.
Reeds ship directly from the maker rather than from our studio, so shipping is quoted on its own. The minimum is $40, and longer reeds travelling farther cost more. Contact us with your reed size and shipping address before you order and we will confirm the cost.
Reeds ship within the contiguous United States only.
Yarn & Products
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Every product description includes a suggested sett, so you do not have to go looking for it. Treat it as a starting point: your structure, fiber and finishing all shift the result.
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Use the yarn calculator on the site. Enter your width, length, sett and shrinkage allowance and it will tell you how many yards of warp and weft to buy, and how that translates into cones.
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Not exactly. Screens vary, and cotton reads differently in the hand than it does in a photograph. If color matters to your project, order a color card and choose from the real thing.
Scissor Care
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The listed size refers to the total length of the scissors, including the handle. For example, an 8" pair measures 8" from tip to handle end.
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Sharpness depends on what you cut, how often you use them, and how well they’re maintained. In professional sewing studios, LDH scissors outperform other brands in their price range.
All scissors dull over time with use, and natural dullness is not considered a defect. -
LDH applies a light rust-preventing oil before shipping. Simply wipe the blades before first use.
For long-term care, apply a thin layer of sewing machine oil or neutral oil to the blades and pivot before storing. -
Some models offer stronger rust resistance:
Stainless steel tools and Midnight Edition scissors resist oxidation well.
Carbon steel tools should be kept clean, dry, and lightly oiled if stored for long periods.
Just like knives, proper care prevents rust on all metals.
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Yes — most LDH scissors can be sharpened, with the exception of certain one-piece snips. If you're unsure about a specific model, feel free to ask.
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Because LDH scissors are hand-finished, light surface marks may appear during manufacturing. These minor cosmetic variations are normal and do not affect performance, especially with softer metals like carbon steel.
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LDH designs their products in Toronto, Canada, and they are mindfully crafted in their family-owned factories near Hong Kong, in Shenzhen, China.